RECORDED WEBINARS

Below are the recorded webinars in alphabetical order. To access recorded webinars, open the Power Point file and go to View/Notes where you can read the complete script of the webinar in the Notes section under the slides.

Note to managers: These recorded webinars can be included as part of a performance development program for your employees. Once they have completed a course, have them answer the following questions:

  1. What were the main lessons you learned from this webinar?
  2. What action(s) will you take as a result of what you learned?

Webinar Topics:

Avoiding Job Burnout

Communication Styles

Customer Service

Dealing with Difficult Behavior

Decision Making Tools

Delegating for Results

Different Conflict Modes and Your Preferred Modes

Effective Email Communication

Elder Care Challenges and Solutions

Emotional Intelligence at Work

Giving and Receiving Useful Feedback

"Good Manager" Skills

Improving Personal Productivity

The Interview Process

Money Matters

Motivation in the Workplace

Organizational Change

Reducing Workplace Negativity

Sources of Conflict and How To Address Them

Stress Management

Time Management - Special Assignments

Utilizing Positive Management - Communication/Leadership/Delegation

Utilizing Positive Management - Training/Mentoring/Coaching

Workplace Violence Prevention

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