For managers: GETTING THE MOST OUT OF YOUR EAP
The Solutions Group EAP supports employees and their family members, managers, human resources directors and disability managers. Our solution-focused offerings are based on decades of counseling experience combined with programs and services desgined to help employees with emotional issues that can adversely affect their job performance, physical health and well-being.
If you are an organizational leader, TSG can be a valuable resource and management tool, helping you reduce liability costs through training and advice from our professional counselors who will guide you through the appropriate steps when dealing with employees.
Consultation and conflict resolution
Call the EAP at any time to discuss ways you can help employees improve work performance, improve attitudes and resolve conflicts.
Refer employees who are having conflicts for informal mediation. Both participants must be willing to attend (but not mandated to do so). Mediation results are confidential; managers will only receive confirmation of their attendance.
Refer employees who are having work performance issues. There are two types of referrals. For more information, see the Organizational & Management Guide to EAP Services.
As an EAP client, you will receive a quarterly Utilization Report, along with relevant insights about trends or issues among your employees.
ADDITIONAL RESOURCES FOR MANAGERS
Manager's Guide to EAP Services
Organizational & Management Guide to EAP Services
The Four-Step Approach: Helping the Troubled Employee
EAP for Employees
Back to Top