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Anger Management  When do we decide that our anger or anger of others is harmful? Is it physical, emotional, psychological? When do we call security or the police? How does anger affect our workplaces and homes? These questions and others will be explored during this unique workshop. Tools to identify anger and techniques to respond will be the focus.  Back to TopAvoiding the Holiday Heavies Looking forward to eating with reckless abandon over the holidays? Well, remember it's much more difficult to take off than it is to put on! This upbeat workshop provides strategies for dealing with the caloric temptations of the holiday season as well as exploring why people tend to overeat during this busy and exciting time. Back to TopBalancing Work and Home Are you someone at work who is distracted by what is happening at home? And when home, are you worried about what is going on at work? Managing work and home can often feel like two full-time jobs. If you are struggling to keep all the balls in the air - this workshop is for you! Learn valuable techniques for managing both work and home more effectively and efficiently. Back to TopBasic Mediation Skills Mediation is an alternative to other costly and adversarial processes that respond to employees in conflict. This step by step process is one in which all organizations should have access. This class is designed to review mediation as a process and aid in identifying the need for basic level mediation while providing a framework for intervention. Back to TopCoaching for Success Coaching has changed the landscape of being a beneficial manager. This step by step analysis and process aids managers and supervisors in creating a successful and respected staff. This unique workshop exists to train management staff to foster team building as well as individual job related goals. The steps to coaching and roles are presented as well as the practice of utilizing this energizing philosophy of management. Back to TopCommunicating With Your Boss Communicating with authority figures can be challenging. However, in order to be a productive and satisfied team member, it is important to explore our interactions with not only our coworkers but also managers. Join us for an entertaining and informative look at manager styles and characteristics and how to overcome barriers to communication. Back to TopCommunication Skills at Work Being able to interact well with our coworkers and clients in the workplace is a must for all employees. However, everyone has their own communication style. This interactive workshop will focus on communication styles as well as provide tools for successful communication in the workplace. Back to TopCoping with Conflict Conflict is a normal and necessary part of the workplace environment. Resolving conflict does not have to be a negative experience. Out of conflict often comes personal growth. Conflict styles and management techniques will be explored and practiced during this interactive and insightful workshop. Back to TopCoping with the Loss of a Loved One Coping with loss and tragedy is an experience that all people encounter in life. Everyone approaches the grieving process form their own experience and understanding. This session will explore common stages of grief and provide coping skills while addressing ways to identify when professional help is needed. Back to TopCreating a Healthy Work Environment Our organizations rely on our customers and employees for continuous success. But what happens when the health and well-being of our staff becomes challenged? How do we motivate and support our employees? Come to this informative and interactive class which focuses on exploring the environment and culture of your workplace. We will identify health needs and find ways to foster healthy work places. Back to TopCustomer Service & Telephone Skills As employers and employees take on more complex clients with ever changing needs, the care and service provided must be consistent and sincere. How many times have we heard that "word of mouth" is the best way to gain and retain customers and/or clients? This fun and interactive workshop will focus on the service of "customer service" as well as practice contact skills like telephone and email. Back to TopDealing with Difficult People The Know-It-All-Expert, the Sherman Tank and the Sniper - do these descriptions sound familiar? This is a unique opportunity to learn about the characteristics of challenging people and how to cope when faced with challenging situations. Back to TopDiversity and Bias in the Workplace Workplaces, like life, are not held in a vacuum. We work with many differences among coworkers and clients. These dynamics range from race and gender to class, sexual orientation, physical ability, and age differences. This unique workshop will address how diversity plays a significant part in our workday as well as our own understandings of bias and how it can be acted out even in the most seemingly innocent circumstances. Back to TopDon't Sweat the Small Stuff One of the greatest challenges to growth is learning to let go of the things over which we have no control. This entertaining workshop will teach you how to evaluate what is keeping you awake at night and how to let it go! Back to TopEldercare Issues: Parenting Your Parents When the responsibility of caring for an elderly or disabled adult falls on their children, serious concerns arise. Many logistical as well as emotional needs must be explored. This unique and caring session will identify Eldercare resources as well as strategies for taking care of the caregivers. Back to TopEmotional Intelligence at Work Being able to cope with our own emotions and those of others is key in being successful in the workplace. Understanding and identifying the elements of Emotional Intelligence (EI) will be the primary focus of this workshop while also building skills to enhance workplace interactions. Back to TopHelping Children Understand Divorce Divorce happens to everyone in the family structure. Parents can be positively aided in knowing how and why divorce affects children. This workshop will provide information that can lead to better understanding of the fears and trauma children experience as they face this stressful life event. Back to TopHelping Children Understand Tragedy Frequently children cannot verbalize feelings associated with tragedy and begin to act differently without an explanation. This behavior may be challenging, disruptive to the family as well as dangerous. This unique session will aid parents and/or caregivers to identify and work with behaviors associated with responses to tragedy. Coping skills and strategies to help ensure children will be helped during this difficult time. Back to TopHow to Communicate with Your Significant Other Communicating effectively is an important part of having satisfying relationships with out partners. When we find that our needs are not being met, it may be because we are in need of a communication "tune-up". Come and learn simple and practical skills that can enhance your relationship with your significant other and reduce relationship stress. Back to TopIdentifying the Troubled Employee As managers, supervisors and human resources professionals, the ability to spot the troubled employee is crucial. Everything from changes in appearance and attitude to issues involving productivity could be signs that your employee is headed for trouble. Learn how to spot the signs, work through the four-step approach to resolution and help your employees find the resources they need to get back on track. Back to TopImproving Personal Productivity Based upon the seven core practices of highly effective people, this interactive workshop provides participants the opportunity to examine their own work and life habits as tools for improving personal productivity. Woven into this thought-provoking session is information on self-care, time management, stress management, communication and passion. Back to TopManaging Organizational Change and Transition As with all aspects of life, change is a key component to success. Being able to "roll with the punches" allows us all to survive in an environment where change is inevitable. As we all experience change and transition we travel through a variety of stages along the way. The stages can include symptoms such as denial, bargaining and acceptance, much like the stages we experience with grief and loss. Learn how to immunize yourself and create change hardiness as a tool for coping with change. Back to TopManagement Series Many times when an organization hires management staff, supervisory training is limited or does not exist. In order to be a productive department and organization as a whole, it is imperative to have a well trained management staff. This unique course series was developed to aid groups in supporting their managers, directors, and supervisors in providing the most optimal leadership of a department or organization. Participating in this series assumes that you are prepared to develop skills as well as be open to new ideas and improving upon others. Back to TopMotivation A serious misconception in the realm of motivation is the thought that "what motivates me, must motivate you". This misconception promotes an environment of misunderstanding and resentment when employees are not given the opportunity to explore their individual motivation. Join us on a journey to the heart of individual motivation and the value it can bring to the workplace. Back to TopNegativity in the Workplace Pessimism can become a virus in the workplace if not attended to quickly. Once negativity has taken hold, an organization will have a significant amount of work to do in order to undo this particular culture. This class is designed to address where pessimism starts, how to identify it in employees, and most importantly, how to provide intervention in the workplace. Do not let the chips fall where they may. Be an active participant in aiding solutions! Back to TopOrganizational Communication and Effective Meetings Managing communication through technology and conducting any type of meeting takes a certain amount of skill and patience. In this interactive workshop we will explore ways to facilitate workplace interactions as well as how to conduct a successful meeting for staff or customers. Back to TopParenting This occupation has been around since the beginning of time, yet we all struggle to find the secrets to successful parenting. This informative workshop will address some of the common problems experienced by many parents, including balancing home and work - discipline and communication. Back to TopPositive Discipline Most parents want to have good, strong relationships with their children. Many of these parents struggle with concerns about how to discipline by guiding behavior while maintaining an atmosphere of love and respect. This class focuses on understanding behavior and using methods of discipline that will encourage results that you desire. Back to TopPositive Management What makes a good manager or supervisor? Being a good manager takes practice and team work. From making administrative decisions to conducting meetings and supervision, this position calls for specific skills. A focus on positive management style will be reviewed as well as practicing communication and team leading skills. Back to TopPresentation Skills Does the thought of speaking in front of a group terrify you? Have you spoken to a group so many times you could do it in your sleep? Does the audience fall asleep when you are speaking? If you can answer yes to any of these questions then this workshop is for you! During this informative and entertaining workshop we will focus on the skills for preparing and giving a presentation. We will also explore ways to brighten up and energize presentations that you may already provide. Back to TopProfessionalism Under Pressure Under the gun with a client staring at you needing a report that minute! At the office at 2 am with your staff organizing a team presentation to be done first thing in the morning in front of the Board! Sound familiar? If so, attend this interactive workshop that focuses on how to remain cool, calm and collected during high intensity times at work. From preparation and planning to handling chaotic moments, being professional is always needed and expected. Back to TopRelationship Skills Whether at home or at work we all deal with the complications of interpersonal relationships. Examine your style of relating to others as well as how their style meshes with yours. Back to TopResilience The ability to bounce back and respond with professionalism has become an art in a fast paced, high performance workplace. Being able to sustain resilience is imperative for staff and managers in that burnout and absenteeism are symptoms of the larger problem. Join this dynamic session in which keys to improving and sustaining resilience will be identified. Back to TopRetreat/Group Meeting Facilitation Please consider The Solutions Group in regards to planning, developing, and implementing your next retreat or group meeting. Each program is designed to meet the specific needs of your organization. Location coordination and catering services may also be managed through our offices. Back to TopSexual Harassment Identification and Prevention Sexual Harassment is a serious issue in the workplace. Most importantly, employers and employees must know and understand their SH policy as well as the legal ramifications. This course explores SH law and policy as well as focusing on identifying, reporting, and preventing SH in the workplace. Special attention can also be placed on the individual company's policy and procedures. Back to TopStress Management Stress is an unavoidable part of everyday living. However, learning to effectively manage stress is an attainable skill. This interactive workshop offers insight into the sources of personal and professional stress as well as provides tools for effective stress management. Back to TopStress Management and the Holiday Season This session will discuss the difference between beneficial and challenging stressors. We will discuss the common stress related themes that occur during the high intensity time of the holidays, including family dynamics, financial concerns, and travel. This session will include coping methods and stress reduction techniques. Back to TopTeam Building Program Being able to work successfully in teams is an imperative part of having a positive work environment. But how do we develop team building activities that are fun, informative and productive? Well, don't worry! Ask us to help you plan, organize and provide an exciting and dynamic program that is right for your group. Back to TopTeam Building/Group Intervention The Training Department can also aid in designing and implementing team building programs for your organizational needs. Each program is uniquely designed with direct input from the requesting group. In addition, employee groups needing intervention or conflict resolution can be identified using a pre-program interview process. Back to TopThe Color Code Everything in life revolves around the quality of relationships a person is able to create. The Color Code profile and seminar gives people the key to building and enjoying effective relationships in their lives. Developed by Dr. Taylor Hartman, the Color Code is a self-validating tool; the value of which is reaffirmed each time it is administered. Back to TopThe Power of Positive Self No matter how we grew up, many of us have a nagging feeling that makes us question our abilities. Positive self-esteem is a fundamental attribute of a healthy, productive employee. Our positive self-esteem is our constant aid in making decisions and being creative as well as directive. This workshop examines the origins of self-esteem and the tools adults can use to continue personal growth throughout their lives. Back to TopThe Relaxation Response Relaxation Techniques are an effective tool in managing daily stress and anxiety. Learn the value of visualization, deep breathing and a variety of other relaxation techniques as key components in an overall health improvement program. Back to TopThe Wellness Way of Life Many people live their daily lives without feeling well. Exhaustion, poor nutrition, inactivity, and low stress management all contribute to unhealthy lives. However, these factors can all be improved in order to feel well again or for the first time. Join us for an insightful journey into the world of healthful living! Back to TopThe Working Stepfamily Many employees face at-home challenges unique to "blended families". This workshop will address the special needs of blended families and suggest ways to make the transition smoother for everyone. Issues such as bonding, positive discipline and establishing family rules will be explored. Back to TopTurning Grief into Growth Many factors influence the ways in which we grieve the loss of someone or something. Unique circumstances can prevent us from processing our grief causing us to become "stuck". This session will explore how to fully experience grieving processes and foster acceptance, hope and growth. Back to TopUnderstanding and Avoiding Job Burnout Unfortunately burnout is a part of many staff persons experience. Whether working in a corporate or community setting it is imperative to address "burned out" employees and provide support. This interactive and motivating workshop will focus on identifying burnout in your self and others while also addressing intervention ideas and prevention of future burnout. Back to TopYou Can Survive Divorce Facing life as a single person can provoke feelings of anger, hurt and fear. All of these and any financial or child custody issues can be overwhelming. This workshop focuses on how emotions can lead to depression and isolation if you do not learn to cope in a healthy, positive way. Back to TopWorkplace Etiquette 101 Open or closed door policy, dress code, dishes in the sink, answering the telephone, using interoffice email appropriately, etc. These are all elements of the job that if left unattended can become larger, unnecessary workplace conflicts. In this class, we will explore office policy and workplace culture in regards to nurturing a positive workplace environment. Back to TopWorkplace Violence Prevention Violence in the workplace is a reality that staff must be aware of whether it is among coworkers or clients. Violence can erupt in the workplace for many reasons and it is imperative that employers have a response that includes policy and procedure. In this class we will identify prevention as well as explore interventions to curb hostility in the workplace. Back to Top |
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